Delivery Information
Delivery Information
Thank you for shopping at swisstechpharmaceuticals.com. Below you’ll find important information regarding our shipping and delivery process.
Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times vary depending on your location:
- United States & Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–25 business days
Please note that delivery times are estimates and may be affected by customs clearance, local postal services, or unforeseen delays.
Shipping Fees
- Shipping costs are calculated at checkout and may vary based on destination and order size.
- Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Tracking information may take 24–72 hours to update after shipment.
Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
- These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Incorrect Address & Failed Delivery
- Please ensure that your shipping address is correct at checkout.
- We are not responsible for delays or losses caused by incorrect or incomplete address information.
- If a package is returned due to failed delivery, additional shipping fees may apply.
Lost or Delayed Packages
If your order appears delayed or lost in transit, please contact our customer support team with your order number. We will assist you as soon as possible.
Contact Us
If you have any questions about delivery or shipping, feel free to reach out to us via our Contact Us page.
